Coinbase customers declare they’ll’t withdraw their funds from the world’s second largest alternate regardless of it asserting it had ‘fully recovered’ after a system-wide outage.
The platform suffered the three-hour-long outage on Monday however within the early hours of Tuesday, it claimed to have resolved the issue and apologized for the inconvenience.
Nonetheless, a slew of customers on X (previously Twitter) have responded to the restoration announcement claiming that they nonetheless can’t withdraw their funds.
In line with one person, “It’s not fixed, withdrawals are not available!!,” whereas one other posted “@X can we get community notes here. This tweet is false as millions of people are still unable to withdraw or transfer their assets.”
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Coinbase advised customers, “We are aware that some users may still experience issues while sending cryptocurrency or withdrawing fiat. Our team is on top of it.”
The most recent ‘degraded transactions’ replace from the alternate’s standing web page was posted at 02:58 PDT, and stated, “We are continuing to investigate this issue.”
When requested to clarify the state of affairs, Coinbase advised Protos, ”Some customers should still expertise failures when sending crypto or withdrawing fiat.
“We are continuing to investigate this issue and will provide an update shortly. Rest assured, funds are safe.” Coinbase did not remark additional on what triggered the earlier outage.
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